SXR Tradeshow & Conference Solutions / TvBoxSet.com Good Morning,Montreal Quebec
Good Morning,
I also got ripped off for $ 109.99 from TvBoxSet.com. They have consistently not answered my email nor have they done anything about my phone messages that I have left on several occasions. I wish I had read your website before I fell victim to this form of theft.I was wondering if you could have this posted on your website.
Also listed below is the name, phone number, and address of the company that deducted the funds from my credit card.
Head Office.SXR Tradeshow & Conference Soluti
4480 Cote de Liesse, Suite 390
Montreal, Quebec
Canada, H4N 2R1
Telephone(888) 797-7976
Fax(888) 797-7973
Please note that on several occasions I spoke with a gentleman (?) from the company named Pietro, and he informed me that he would resolve the problem. Still not done. Yesterday, May 14, 2007, I spoke with a different gentlemen (?) named Omri (?), who said that Pietro was in a meeting and could he assist me. I explained to him what had been happening, and he said that he would "personally" handle the situation.Yeah, right!!!! Today I called twice, and I was electronically put on hold FOREVERNo one ever answered.
So, if anyone has issues, why not all of us call repeatedly to the above-listed number and discuss our dissatisfaction with their lack of service.
Please write me back to let me know if this information can be posted onto your website, yes?
Thank you for letting me vent:)
Senior Accounting Technician
George G. Sharp
Naval Inactive Ships Maintenance Office
NAVSEA Bremerton
(360) 476-9404
Jo anne
Port Orchard, Washington
U.S.A.
1 Updates & Rebuttals
Jeff From Tvboxset.com
Toronto,Ontario,
Canada
please read and email back
#2UPDATE Employee
Thu, August 02, 2007
Dear client, first and foremost i would like to apologize for your trouble regarding this matter , as i recently came across this posting i would like to reassure you that you have not been defrauded or voluntary ignored .
Unfortunately at this moment i cant precisely know what went wrong with your transaction, but can only assume that this issue is only a matter of a misplaced order , lost in transit , damaged in transit or simple never delivered for unknown reasons.
I would also like to apologize for the lack of communication , we have had a some issues in that department and that problem has been resolved.
For resolution please email at resolutions@tvboxset.com
your full name
phone number
order number (if you have it )
Date of purchase and a brief description of your situation
Also be informed that some postings claim or assume that tvboxset is associated or responsible for wrongdoing in similar DVD sites , we are 100 % not associated or responsible for any transactions in any other site except for tvboxset
Sincerely yours,
Jeff Tabares