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  • Report:  #67503

Complaint Review: Sylvan Learning Center

Sylvan Learning Center Of Bellevue, NE Sylvan Learning Center is a ripoff. They misdiagnose your child to suck you in to their program. They will make something wrong with your son/daughter. Bellevue Nebraska

  • Reported By:
    Bellevue Nebraska
  • Submitted:
    Wed, September 24, 2003
  • Updated:
    Mon, October 26, 2009
  • Sylvan Learning Center
    2015 Pratt Ave
    Bellevue, Nebraska
    U.S.A.
  • Phone:
    402-291-1031
  • Category:

Sylvan is now charging me for $370.04 for an assessment that they did on my son and it is completely incorrect. They told me that my son could not read and that is why his behavior was so bad in the classroom. They told me that he felt ashamed and embarrassed because he could not read and so he was acting out in the classroom. (I am not sure how they can assess his abilities to read, when they informed me that they did not do a verbal assessment. Wouldn't this be a very crucial criteria for telling a parent that their child cannot read?)

Well it turned out that I had Parent Teacher Conferences about 2 weeks after the assessment and my son read an entire book to me that was not exactly an easy book for a first grader.

The school had been doing an assessment on my son for about 2 months now and it was completed about the same time as well. My son can read and in fact his behavior was not from his inablities in the classroom. They were from his behavior and his lack of self control. Does this sound like a reading issue? Not to me.

Now I am being harrassed by bill collectors for money that I should not have to pay. Actually, I cannot afford to pay and I should nto have to pay.

I was warned about Sylvan. People told me that they will make something wrong with my child so that they get paid. I gave them the benefit of the doubt and I am sorry that I did.

Sylvan made me feel like my son was almost retarded and a special education needs child. Had he actually been, I would be grateful for their assistance. However, he is not.

Beware Sylvan. It is true. They will make something wrong with your son/daughter. If they don't, they don't get paid.

Jenn
Bellevue, Nebraska
U.S.A.

4 Updates & Rebuttals


Ferris

Offutt AFB,
Nebraska,
USA

Ripoff....not so much

#5Consumer Comment

Mon, October 26, 2009

My daughter utilized the Bellevue, NE Sylvan Learning Center for 15 months during the 2006-2007 for reading comprehension difficulties.

The third grade teacher we had here in Bellevue was in his second year teaching and failed to teach grade-level english and reading skills. This was experienced not only by my daughter but other children in the third grade class. We heard about Sylvan through several friends who used Sylvan in the past with complete success and gave it a try.

The folks at Sylvan used the California Achievement Test (CAT) to test my daughters overall Math, English, and Reading Comprehension skills. The CATs were the same achievement tests I grew up using on the East Coast, so I knew their results would be comparable to national standards. These tests identified reading comprehension and vocabulary issues. We approached our daughter's fourth grade teacher and asked if she was seeing the same things Sylvan and the CATs identified and she was 100% in agreement. Our daughter had went from straight A's in english to B- to C+ work over the summer.

The Sylvan team recommended 40-50 hours to get her on-or-above grade level in the areas identified above. We invested nearly $3000 in Sylvan and was completely satisfied with the results when she was done with her recommended program. My daughter's fifth and sixth grade teachers applauded her efforts and hard work. Our fourth and fifth grade teachers worked diligently with Sylvan to identify weak areas and areas they thought she could use more work.

Our daughter is beginning the Sylvan Learning Centers Study Skills program this year in preparation for high school. Though the cost per hour may seem steep ($43/hour) my family has benefited greatly from the assistance and tutoring that Sylvan has provided.

To refute the lady's claims about "they will make something wrong with your son/daughter", "if they don't, they don't get paid" is very inaccurate. We had our youngest child tested in the second & third grade and they found nothing wrong with her. As a matter of fact they recommended that we have her tested for placement in the High Ability Learning program here in Nebraska. So that negates the ladies testimony.

To hear that our Bellevue Sylvan Learning Center misdiagnosed a child as illiterate is very surprising. From our experiences and observations working with Sylvan Learning Center here in Bellevue, NE we cannot see the staff making any child feel like they were "retarded and a special education needs child". The staff of this Bellevue Nebraska Center has always been courteous, respectful, and kind to our children, my wife and I, and the others that we know who have attended classes there.

The cost of a child's educational needs, if not provided in the school itself, cannot equate to monetary values. This my wife's and I beliefs. If you cannot afford the $43 per hour rate, your second choice may be to find a high school student in the National Honor Society to tutor your child for a smaller price. However, Sylvan has lived up to the price we've paid to recuperate the inadequate education my daughter received in third grade.

Do your research before considering to go or not to go with Sylvan Learning Center. Pay attention to the test results your local school district produces from tests such as Terra Nova or CAT testing. If you notice low scores, then pay the money to have them tested at places such as Sylvan or Huntington Learning Centers. If the results are comparable then try those centers out, but don't just take one lady's bad experience and make a judgment call from there.  

Ferris
Bellevue, Nebraska


Heather

Mcm.,
Tennessee,
U.S.A.

Full of it

#5Consumer Comment

Thu, November 23, 2006

Jim A.
Teacher and Educator with 29 years experience . You are full of it you know nothing about this child this Sylvan is a scam you waste your money .Not us it is you .


Heather

Mcm.,
Tennessee,
U.S.A.

Thank You

#5Consumer Comment

Fri, November 17, 2006

I would like to thank you for your report becuase I was going to have them to test our son. I have messed my self up by the PSDI school so I came on here to see if this Sylvan would be any good. I don' t think I will go with them .


Jim

Edmonton,
Alberta,
Canada

Mr.Argue

#5Consumer Comment

Thu, February 24, 2005

It is unfortunate that this individual feels this way but being an educator myself, I would make three comments...

1) If you could not afford the service, why did you agree to have them delivered in the first place? A company as reputable as Sylvan clearly states the fees for their services BEFORE anyone agrees to partake.

2) It is very possible that a child could appear to read a book to you using sight recognition without actually possessing the decoding skills required to read the individual words. This ia a basic educational fact.

3) No academic reading test that I am aware of test is designed to "find something wrong' with any child. The results are the results. If the results are poor from that particular testing session, so be it. The tester needed to accept what they have as accurate if the testing session was valid.

I hope you can find a solution to your child's concerns but trashing what was most likely, a perfectly legitimate test result for the purpose of getting back something you agreed to pay for sounds like denial to me.

Jim A.
Teacher and Educator with 29 years experience

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