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  • Report:  #124781

Complaint Review: Symantec Corporation

Symantec Corporation Rebate Ripoff fraud false claims of missing original proof of purchase rebate ripoff Cupertino California

  • Reported By:
    Howell Michigan
  • Submitted:
    Wed, December 29, 2004
  • Updated:
    Tue, January 11, 2005
  • Symantec Corporation
    20330 Stevens Creek Blvd.
    Cupertino, California
    U.S.A.
  • Phone:
    866-206-8800
  • Category:

Symantec is automatically rejecting rebate submissions hoping that people who aren't prepared don't follow up on the claim. My brother-in-law just complained to me at Christmas that he had received a postcard from Symantec indicating that he hadn't completed the submission properly and was missing the original proof of purchase. I indicated to him that I seemed to recall that happening to me last year as well. Little did I know that the next day in the mail I received my postcard indicating the exact same thing. Double checking all of my copies I had everything included and even checked each item off on the rebate submission form as it went into the envelope.




This is clearly FRAUD, the Attorney General needs to open an investigation into this practice.

Tom
Howell, Michigan
U.S.A.

2 Updates & Rebuttals


K

Baltimore,
Maryland,
U.S.A.

Best Buy Rebates

#3Consumer Suggestion

Tue, January 11, 2005

Important information about Best Buy rebates: Remember to also enclose your original sales receipt with the purchase price circled. The "Rebate Form" that they always print out separate from the receipt won't qualify alone for the purpose of getting a rebate.


David

Bloomsbury,
New Jersey,
U.S.A.

Staples does this too

#3Consumer Comment

Tue, January 04, 2005

Hello I had the same thing happen to me.. This was from Staples.com I purchased a rx-500 Epson printer and was supposed to recieve a $50 rebate... I never got the rebate.. I was deprived a rebate because they said I supposedly had a invalid UPC number.. Which was a total lie.. They recieved what I recieved when I bought the printer. I then went to a local store to get justice they sent in a request that I get my rebate.. Still no rebate.. I think they are scamming people bigtime.. Do not do business with Staples I say... Or Norton's Symetec.. I think people should put them out of business by not giving them business.

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