Complaint Review: Symantec Corporation

ripoff, dishonest $20 mail in rebate scam. I sent in everything required and they would not honor the rebate. I kept copies of everything that I sent in and I know that I submitted everything correctly. RIPOFF! this was a rebate for the Purchase of Notron AntiVirus 2006 for Windows. The instructions were to mail in the required information via Mail-in rebate between 11/12/05 and 12/31/06. My purchase was made on 6/18/06

i can send you a PDF of everything that I sent in if it will be of any help to you or anyone else who has been ripped off by this scam. the address that I sent it to on 6/22/06 was:

Symantec Corporation
ATTN: $20 uso NAV 2006 mail in Rebate offer 305-37712
P.O. Box 540029
El Paso, TX 88554-0029

this is the response that they used to explain why they were not giving back the rebate follows:

Rebate Center
Pre-Submit Your Rebate
Track Your Rebate
Rebate Center FAQs
Contact Us
Check Rebate Card Balance

Track Your Rebate

Check Status of Rebate

Tracking Results: Status Details

Rebate: Variable Reward
Rebate Information For: Deborah Green 93117 dgreenski@hotmail.com 805-683-6761
Promotion: 05-37712 $20 USD Upgrade Mail in Rebate with Purchase of Norton AntiVirus (NAV) 2006
Submission Type: MAIL-IN
Date Received: 07-04-2006
Status Detail: Invalid.
Invalid Reason: Missing Original Proof of Purchase or Email Confirmation
Missing Proof of Previous Ownership

Deborah
Goleta, California
U.S.A.