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  • Report:  #125856

Complaint Review: Symantec Corporation

Symantec Corporation ripoff, fruad scam, They get you to buy their product then refuse to issue rebates. They deny receiving original proofs of purchase. All I have left now are the copies. I followed all their instructions to a "T". Cupertino California

  • Reported By:
    — Freedom, California
  • Submitted:
    Wed, January 05, 2005
  • Updated:
    Wed, January 05, 2005
  • Symantec Corporation
    20330 Stevens Creek Blvd.
    Cupertino, California
    U.S.A.
  • Phone:
    866-206-8800
  • Category:
    Computer Software

I purchased Symantec software in October 2004. I followed the instructions exactly in order to receive a $20.00 rebate. On 11/01/04 I received a nice email from Symantec stating that my rebate had been received and was being processed.

On 12/16/04 I received another email stating that I would not be receiving my rebate because I did not include the original UPC code from the package. I replied to them that I HAD sent the original UPC code. At which time they replied that I did not mail the original proof of purchase, again, I replied that I HAD sent them the original proof of purchase.

Now they are not responding to my emails at all.

Lena
Freedom,, California
U.S.A.

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