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  • Report:  #86648

Complaint Review: SYMANTEC NORTON ANTIVIRUS

SYMANTEC NORTON ANTIVIRUS rebate ripoff MIAMI Florida

  • Reported By:
    palm desert California
  • Submitted:
    Mon, April 05, 2004
  • Updated:
    Tue, April 06, 2004
  • SYMANTEC NORTON ANTIVIRUS
    P.O. BOX 028516 MIAMI FL 33102-8516
    MIAMI, Florida
    U.S.A.
  • Phone:
    866-206-8800
  • Category:

After purchasing nortons antivirus 2004 software, I was told to send a rebate form and proof of purchase to receive a $20 rebate.

After doing so I received a card stating that proof of previous purchase was missing! Orginally nothing was mentioned about requirement of previous purchase in order to receive a rebate.

Gitti
palm desert, California
U.S.A.

1 Updates & Rebuttals


RJ

Camden,
Arkansas,
U.S.A.

No Problem With My Symantec Rebates

#2Consumer Suggestion

Tue, April 06, 2004

It surprises me to read that some people have not received rebates from Symantec.

I have applied for and had no problem receiving Symantec rebates at least three times in the last four years. Friends have done the same.

Last year, I purchased Norton AntiVirus 2003. In order to take advantage of the $20.00 mail-in UPGRADE rebate, all I had to do, as explained on the rebate form, was to be a previous owner of any Symantec software product and provide the information requested.

I received the rebate check in approximately seven weeks, which was within the suggested six to eight week time frame.

For anyone interested, this product, or any of several others, can be purchased directly from the Symantec Store with NO MAIL IN REBATE CARD REQUIRED. All offer INSTANT SAVINGS if you are upgrading.


http://nct.symantecstore.com/0001/upgrade_center.html

Norton AntiVirus 2004

Retail - $49.95 Your UPGRADE Price - $29.95 Instant Savings Save $20.00

**To qualify for upgrades, you must be a previous owner of any Symantec software product. Simply enter a serial number or part number of any Symantec product you currently own in the field provided above. Upgrade rebate has already been discounted off end user price.

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