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  • Report:  #283067

Complaint Review: SYMANTEC- NORTON

SYMANTEC- NORTON automatic renewal of a program I did not request ,part of programs included in new computer Internet Internet

  • Reported By:
    wolfville Nova Scotia
  • Submitted:
    Mon, November 05, 2007
  • Updated:
    Tue, November 06, 2007

Symantec-Norton has automatically renewed and billed me for a program (SYMANTEC INTERNET SECURITY) which I did not buy.

This programm was included in a new TOSHIBA computer without my knowledge at the time of the purchase.

Good business procedures would have required the Company to ask me if I wanted to renew the subscription and do not charge my credit card of which I never give the above mentioned Company the number nor permission to use it.

Colombo
wolfville, Nova Scotia
Canada

4 Updates & Rebuttals


Susan

This City,
Illinois,
U.S.A.

You renewed it somehow

#5Consumer Comment

Mon, November 05, 2007

You renewed it somehow. If you didn't Symantic wouldn't have the information to bill you.


Susan

This City,
Illinois,
U.S.A.

You renewed it somehow

#5Consumer Comment

Mon, November 05, 2007

You renewed it somehow. If you didn't Symantic wouldn't have the information to bill you.


Susan

This City,
Illinois,
U.S.A.

You renewed it somehow

#5Consumer Comment

Mon, November 05, 2007

You renewed it somehow. If you didn't Symantic wouldn't have the information to bill you.


Susan

This City,
Illinois,
U.S.A.

You renewed it somehow

#5Consumer Comment

Mon, November 05, 2007

You renewed it somehow. If you didn't Symantic wouldn't have the information to bill you.

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