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  • Report:  #180491

Complaint Review: Symantec

Symantec rebate ripoff denied products unfunctional company doesn't respond Miami Florida

  • Reported By:
    Neenah Wisconsin
  • Submitted:
    Fri, March 10, 2006
  • Updated:
    Wed, March 15, 2006
  • Symantec
    symantec.com
    Miami, Florida
    U.S.A.
  • Phone:
    800-206-8800
  • Category:

I submitted a rebate for Norton AntiVisus update. No where in the rebate form did it say that if it was installed on my computer by the company I purchased it from that the rebate would not be honored. It was bad enough that AntiVirus is included in the SystemWorks so I didn't really even need to have AntiVirus. It was a gift from someone who did not know it was included.

I have never been able to properly install all the Norton programs. I have been told to uninstall and reinstall and have done so six times. Each time I am told a different way to do it and have wasted uncounted hours doing this. I still can not complete a live update. They don't answer my emails.

Nancy
Neenah, Wisconsin
U.S.A.

1 Updates & Rebuttals


Nick

Hollywood,
California,
U.S.A.

Don't buy Nortons

#2Consumer Suggestion

Wed, March 15, 2006

Use AVG Virus software. It's free, and does quite a good job. Go to grisoft dot com, and in the search bar, type free. It takes a little finding, but it has a daily update (Nortons is less frequent) and it does an awesome job. Nortons takes up valuable resources.

Then you never have to deal with "1 year subscription" garbage, OR rebates.

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