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  • Report:  #206884

Complaint Review: Symantec

Symantec Rebate Scam - Filing with all original documents Cupertino California

  • Reported By:
    Ballwin Missouri
  • Submitted:
    Sat, August 19, 2006
  • Updated:
    Sat, August 19, 2006
  • Symantec
    20330 Stevens Creek Blvd
    Cupertino, California
    U.S.A.
  • Phone:
    408-517-8000
  • Category:

I purchased and filed for a rebate on Norton Internet Security 2006. All I received back was a card stating I did not send in all the required documents and to resubmit them if I wanted a rebate. Problem arises when the 'honest' consumer is defrauded by Symantec (or their representative) and the consumer no longer has the originals to send as they WERE submitted.

Needless to say I received no rebate, tired of contacting a company that perceives it's customers as 'thieves', and finally gave up. They are also committed to ripping off consumers with their 'Live-update' system that will not update unless you renew your subscription early. Please see this Rip-off Report Scam posting as well.

David
Ballwin, Missouri
U.S.A.

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