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  • Report:  #115329

Complaint Review: Symantec

Symantec Their support is the worst of any company I have ever dealt with Overseas? California

  • Reported By:
    South Gate California
  • Submitted:
    Sat, October 30, 2004
  • Updated:
    Sat, October 30, 2004
  • Symantec
    20330 Stevens Creek Blvd,
    Cupertino, California
    U.S.A.
  • Phone:
    800-927-3995
  • Category:

I was fed up with Norton Systemworks 2003 always causing problems in XP Pro, I thought the 2005 version would have worked out the bugs. I was wrong. The security key won't enter and I spent Nearly 4 hours on hold (4 different calls!)My computer was left vulnerable to attackers because the after 2 days it locked me out, but I was supposed to have 15 days to activate.
Did they farm out support jobs to India? I swear I can't understand a thing these guys say when I do get one of them on the phone. They don't understand what I'm saying either. I've had it! I stripped our computers of anything Symantec and I will never use thier products ever again. PriorityCare support?? Get a grip Symantec. You suck.

Leona
South Gate, California
U.S.A.

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