Complaint Review: Synapse Connect Inc

About a year and a half ago I ordered a video from buy.com and was offered, after my order was completed, to recieve 3 free magazines for a free trial. I chose Maxim, GQ, and Computer Shopper. I continue to this day to receive all 3 and am billed without my permission through my debit card in which I used at buy.com. I was never sent a bill in the mail to tell me of this. Had I, I would have surely cancelled.

Thank goodness there is the internet because I found their real name Synapse Connect Inc at buy.com. On my billing statement they go by the name "NSS." So I searced for NSS magazines on the web and found you and it learned that so many others have the same problem.

I found a number for them at GQ.com and called that number and it referred me to an agency number 18007733195 and they said they could not cancel my subscription at the time because their system was being updated and to call after 6 standard eastern time. I will call later. I email them at custsvc@magazineoutlet.com and told them I wished to cancel my subscriptions and that is where I stand at the moment. Nothing officially resolved.

Lara
Sunrise, Florida