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  • Report:  #1324081

Complaint Review: Synchrony Bank

Synchrony Bank GE Capital False Advertising and they don't care about consumer. Atlanta Nationwide

  • Reported By:
    Lucy S. — North Hollywood California USA
  • Submitted:
    Tue, August 23, 2016
  • Updated:
    Sun, February 12, 2017
  • Synchrony Bank
    Nationwide
    USA
  • Phone:
    866-220-0254
  • Category:

If there was no stars I'd give them none! This is the worst bank in history! and there have been bad banks in America. They are scammers! I applied for a Sam's Club card in March, I was approved for their mastercard. When I signed up, I was told and there was a plaque right next to the register if I get approved no interest for 6 month on purchases. Now, it's August, I've called and fought with them once before because they charged me interest since my first billing cycle and again on my July bill they charged interest. When I called customer service, they said that the promotion is only on a certain minimum that I spend and only on certain items. I argued and argued and argued but got nowhere. No one at this bank give a d**n about the consumer at all! You have to carefully inspect all your statements because they will charge you for things they said they won't charge. I've had numerous issues with this bank before when I purchased furniture through Ashley Furniture store. This absolutely a horrid company. Had I known before I applied that it would be Synchrony bank I'd be dealing with I would never have applied. I think this is false advertising on their part and Sam's Club. They don't disclose details and try to screw over the consumer. I wish this bank would close so we wouldn't deal with their lack of business ethics anymore!!!!!

2 Updates & Rebuttals


Grayfox126

Illinois,
USA

To the Rebutter

#3Consumer Comment

Sun, February 12, 2017

You sound as if you are personally offended. Suggesting that you are part of a business that promote this type of underhandedness. Consumers are often trusting of others that they feel are going to treat them fairly. To the defense of credit card companies, they are in it for the money, it would be a poor business model to not be. However, there are some basic business ethics that should be abided by. I can say for certain that other companies are a lot friendlier and more willing to work with their customers.


Jim

Florida,
USA

What You're Saying Is...

#3Consumer Comment

Tue, August 23, 2016

By your own admission, you're saying it was YOU who failed to read the terms and conditions of this offer, correct?  Oh, but it's all their fault!

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