SYNCHRONY BANK Overcharged me on Automatic payments. Did not honor 2 promotional interest free charges (Blamed retailer for not entering promotional codes) Orlando Florida
1) I was overcharged by Synchrony Bank via automatic payments.
The monthly automatic payment amounts varied from
$135 paid 7/2/2019
to
$185 paid 1/2/2020
When I asked to speak w/Supervisor NONE was available. Their customer service number keeps you waiting for over one hour.
Tried to resolve via chat.
To add insult to injury only chat w/Robot NOT A LIVE CHAT Supervisor.
2) Synchrony Bank would not honor the 4 Total promotional interest free charges.
Only would honor 2 promotional interest free charges...putting the burden on me to
secure the vender USES THE PROPER Promotional codes when entered into billing system.
3) interest rate on my balance is 24.99%
PLUS
3.25% interest rate!
***No supervisor to help me untangle this mess Synchrony made in their $favor.