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  • Report:  #1124768

Complaint Review: Systrum Energy

Systrum Energy Huge, sudden rate increase way above (((competitor's name redacted))) comparable rate Fairview New Jersey

  • Reported By:
    RVM — Rutherford New Jersey
  • Submitted:
    Wed, February 19, 2014
  • Updated:
    Wed, February 19, 2014

I switched from (((competitor's name redacted))) to Systrum Energy as an electric provider in March 2013 -- they advertised 20% lower rates, and they were true to their word until last month (Jan. 2014), when a comparable electric bill from (((redacted))) that would have been $140 suddenly jumped to $440 on my Systrum bill.  That's a staggering, insane increase.  They immediately steered me back to (((redacted))), but the (((redacted))) billing cycle can't go into effect for me until March 10.  In the meantime, I am royally screwed with excessive, obscene bills.  There is NO WAY such an increase can be justified, cold winter or not.  Indeed, I actually used LESS electric in the month leading up to the $440 bill than I had the month before, for which I was billed $156.  (I already contacted the state utilities board and a pair of law firms that are investigating a potential class action lawsuit against Systrum.) I haven't yet paid the $440 utility bill.  Help!

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