Syzygy / Legacy Engineering Syzygy / Legacy Engineering Group takes money but never delivers Carmel New York
On july 12, 2014, I ordered on Syzygy company an USB Atari Joystick, for an amount of 37.74 USD (shipping included).
My order details are still on the website :
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Order ID: #562
Date Added: 12/07/2014
Payment Method: International and U.S. Orders - Credit/Debit Cards (Web Payment Software)
Shipping Method: First-Class Package International Service
Product Name Atari Styled USB Joystick classic2 $24.99 $24.99 Sub-Total: $24.99
First-Class Package International Service: $12.75
Total: $37.74
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Since then, I never received my order, despite many emails to the customer service. Since august 16, the customer service doesn't answer anymore.
My order is still pending, and my credit card has been charged since July.
1 Updates & Rebuttals
Stéphane Pancrazi
Marseille,Other,
Arrangment found with Syzygy
#2Author of original report
Thu, October 09, 2014
After several mails and a tense and lively discussion with Syzygy header, I finally got a refund. I had to show him the ripoff report to get a reaction from his side, but the most important is that I've finally got my money back.
I had to wait 3 months after my credit card was charged, but everything ended well.