Complaint Review: Groupe Seb USA

I bought a T-fal brand fryer that had a $15 mail-in rebate. I filled out the rebate form and enclosed all requested materials (UPC code, receipt, rebate form, etc.). Then T-fal told me I was not getting my rebate because I did not enclose the original UPC. Grace with T-fal responded with, "I am sorry but this was not a fraudulent rebate program. If you had sent in what was required, or kept copies of what you sent in, which is always a good idea with any promotion, you would have been qualified." I did send them what was required and I did make copies of everything before I sent it in. T-fal is obviously running a rebate scam here.

T-fal is a brand of Groupe Seb USA.

William
Mt. Morris, Michigan
U.S.A.