T.K.O. Sports Advertising And Production - Crystal And John Bad Company Total Ripoff Houston Texas
In mid October 2007 Crystal Amos from TKO Sports called my cell phone asking if we would like to advertise our buisness name on the athletic t-shirts they were making for our children school. She was very pleasant and professional about it and explained all the prices and size of the advertisement. Being we just started our family business here on this little island and we are always supportive to our childrens school projects we agreed to go ahead with the t-shirt advertsing logo.
It cost us $349.50 and we were to receive two free t-shirts and also we purchased an additional two shirts for $10 each. She than gave a 10% discount which cost us a total of $332.55. I was told will take 2 to 4 weeks for the school and our shirts to come in the mail. I than received an invoice on m email dated invoice date 9/26/07 and paid in full on 10/16/07. The funds was removed from our bank account o 10/18/07. In November I called to follow up and she told me it will be another two weeks. I called every month thereafter and they kept telling me another two weeks. Finally on 12/4/07 I spoke with John and he's the project coordinator and he again said two more weeks. By this time I said no this is it and I want my money back. He was very rude and told me you will not get any money back for I was paying for their production time in making these shirts. I told him I did not receive any shirts and tired of waiting and want my funds. He than said this is f___ ridiculas and I than said excuse me don't cuss and I heard you very clearly. I told him I will take all necessary legal action against this company and he hung up the phone.
I e-mailed them twice and got no response so I filed with the Better Business and made a report which I am still waiting to hear from them. I've left messages on their phone and they do not respond either. I got ripped off from this company and I still want my money back!! Till today I did not receive any shirts and neither did the school. This is a terrible company that takes advantage of our childrens school and small family business by using our children to get your money!!!!!
June
Lanai, Hawaii
U.S.A.
1 Updates & Rebuttals
Tko Sports
HOUSTON,Texas,
U.S.A.
SHIPPED AND DELIVERED AS PROMISED
#2UPDATE Employee
Fri, July 25, 2008
IN REGARDS TO THE COMPLAINT WE RECEIVED FROM JUNE, WE WOULD LIKE STATE THE THE SHIRTS FOR LANAI H.S. ATHLETIC WERE SHIPPED AND DELIVERED WITHIN THE TIME FRAME THAT WAS PROMISED BY OUR COMPANY. WE TRY TO COMPLETE AND SHIP OUR PRODUCT WITHIN 90-120 DAYS OF RECEIVING THE ENDORSEMENTS FROM OUR CONTRACTED HIGH SCHOOLS.
WE WERE FULLY AWARE THAT JUNE HAD BEEN CALLING WITHIN 1 WEEK OF HER MAKING THE PAYMENT FOR HER AD AND WE WERE MOVING FORWARD AS QUICKLY AS POSSIBLE TO COMPLETE THE PROJECT. WHEN WE HAD REACHED 120 DAYS FROM THE START OF THE PROJECT AND WERE STILL NOT COMPLETED WE OPTED TO MOVE FORWARD WITH THE PRINTING AND SATISFY ALL PARTIES INVOLVED. THE LAST CALL WE RECEIVED FROM JUNE DID NOT GO WELL AT ALL. SHE CALLED VERY UPSET AND WOULD NOT LET JOHN EXPLAIN THAT THE SHIRTS WOULD BE ARRIVING WITHIN THE WEEK AND WE WOULD BE MORE THAN HAPPY TO GIVE HER A PARTIAL REFUND ( %50 ) AND ALSO GIVE HER A FREE AD FOR THE NEXT SEASON. AMID THE ABUSE AND YELLING AT JOHN ,JUNE DERIVED TO SAY THAT HE HAD USED FOUL LANGUAGE WITH HER.
I WAS PRESENT FOR THE CONVERSATION , BEING THE PERSON WHO AUTHORIZED THE REFUND, AND THIS NEVER HAPPENED. TO JUNE WE WOULD LIKE TO AGAIN SAY THAT WE SINCERELY APOLOGIZE FOR ANY INCONVENIENCE AND HOPE THAT THIS ADVERTISING VENTURE TURNED OUT BETTER THAN IT STARTED. WE WISH YOU GOOD LUCK IN FUTURE BUSINESS.
BEST REGARDS,
JEFFREY KIRK
PRODUCTION DEPT.