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  • Report:  #1173036

Complaint Review: T-Mobil

T-Mobil I purchased a Samsung Note3 two months ago on a payment plan. I haven't even made my second payment, and the phone stopped working Wednesday evening, August 27, 2014.  Irving Nationwide

  • Reported By:
    Rockie — Irving Texas
  • Submitted:
    Thu, August 28, 2014
  • Updated:
    Fri, August 29, 2014

I purchased a Samsung Note3 two months ago on a payment plan. I haven't even made my second payment, and the phone stopped working Wednesday evening, August 27, 2014. This is a $700.00 phone. T-Mobil refuses to give me a New One (I have Insurance on this phone) the Representative actually told me they would not send me a new one, that the phone they would send is Used and Refurbished. Again, I haven't even made my second payment.

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