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  • Report:  #264715

Complaint Review: T-mobile

T-mobile Changed Plans NO BILLS NO PAPER OR ONLINE BILLS NOW ripoff Internet

  • Reported By:
    Schiller Park Illinois
  • Submitted:
    Thu, August 02, 2007
  • Updated:
    Thu, August 02, 2007

We have not changed the address on the bills since 7/06.
My contract ended in 10/06
My new husband's ended in 2/07
In the middle of 3/07 we decided it would be easier to have one bill.
We changed from individual plans to a family plan.
We have not received bills for the family plan in 3/07, 4/07, 6/07 or 8/07.
We do not currently have bills for the individual plans anymore since they ended.
Our bill is due tomorrow (8/03) and I have taken us off of the EasyPay program so that they would be forced to send us a bill - I was WRONG!
I have sent them an email complaining once again that I have not received a bill at all.
I will call them later again to remind them that I have not received a bill.
Hopefully they will not keep switching me like the two previous times.

Mmmary
Schiller Park, Illinois
U.S.A.

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