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  • Report:  #491594

Complaint Review: T - Mobile

T - Mobile Charging Customers for services not Use on their phone! Beware of T-mobile! Albuquerque, New Mexico

  • Reported By:
    Rashidat — Fresno Texas USA
  • Submitted:
    Tue, September 08, 2009
  • Updated:
    Tue, September 08, 2009

I received a bill from T-mobile charging me for 3 minutes of International calls i didn't made on my phone.


I called their customer services to report the charges. I was told they can only refund half of the charges.  After, speaking with two lousy and rude reps; i ask for my services to be cancelled less than 5 seconds this rep cancelled my services. I was unable to access my account online. I have never experiences such services before.


T-mobile are charging their customers for services not use on their phone.


 


 

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