T- mobile failed to provide service they were charging for Lynnwood, Washington
For six months T-Mobile insisted we would have service in Pocono Lake ,Pa. 1)," We are going to merge with another company,2) " we are going to rent tower space,you should have service any day" 3) " An Osprey built a nest on the tower'. This kind of crap went on for six months. We change and upgraded service and equipment at their recommendation to no avail.
Fianally, a gentleman agreed we would not be able to have service there, T-Mobile could not provide it. I asked to be released from our contract. Under these circumstances they agreed to let us out of the contract,with no early termination fee ( 200.00 per line).
Staying with their usual tactic...out right lying, I get a bill for 575.00. I refused to pay. The womoan who continued to cal l approx. 5-8 times a day, told me the rep had no authority to tell us that and we owed the money.
I told here we had not had service for several months unless we were in another part of the sate, and that was unacceptable.
It was turned over to collections and I started receiving phone calls from them. A guy called and wanted payment. I asked him to produce documentation for what he was asking me to pay.His comment was " Just pay the F%#@^&* bill deadbeat.
So, Now it appears on my credit report.
How do these companies get away with that???? What recourse do we have except to sue at our expense?They have absolutely no documentation for any of this. But they can put it on the credit report. There should be a way for the consumer to be able to report the stupidity of the collection agencies and the cell phone companies etc and have it appear on the credit report as a form of dispute