Complaint Review: T-Mobile

T-Mobile is offering a software upgrade to the T-Mobile Dash that does not work with Cox Communications outgoing SMTP Server!! After over two hours of phone support with T-Mobile they concluded that it was not their fault but Microsoft's. This upgrade was downloaded off the T-Mobile web site for a T-Mobile branded phone. The phone is advertised as "Connect with all your e-mail easily." This software was obviously NOT fully tested and T-Mobile says there is no way to go back to the old software.

Jason
Phoenix, Arizona
U.S.A.