Complaint Review: T mobile

Sometime last year I had updated my phone to a Galaxy Note 4 with T mobile.  At the time of the around the same time for some unknown reason I had stopped getting a paper bill and this went on for a number of months, when i did contact there consumer department I was and one person even laughed about that when people upgrade to a new phone they are automatically switched to paperless billing.  However if I wanted to view my bill I can look at it online.  When I signed up with T mobile I had made it 100% clear that I wanted a paper bill not paperless.  By late Feb.  of this year one rep told me that I would go back to paper for the April billing cycle but in the meanwhile if I wanted to see my bill I could look on there website.  And when I did complain about the matter there personal made it out that it wasn't a big deal.  By March 2nd I had opted to leave T mobile and switch to At&t.  Oddly enough about 3 weeks ago I got one final bill from T mobile it was the balance for the Note 4 when I was with them.  They have a problem with the reps for some unknown reason they do not disclose much.  On the grounds of being mislead I was able to get out of the rest of the bill.  However reading over 2000 complaints against T mobile they need to be straight and disclose not this game that they like to play.  When I was with them for some unknown reason I had to go through 4 phones.  Enough is enough.