T-Mobile Ripoff Did not honor their contract with me, tried to rip me off instead Cincinnati Ohio
On August 22,2004 I signed a contract with T-Mobile for two free phones,with first month free, free unlimited mobile to mobile, free nights and weekends, and only $49.99 a month. I still have a copy of the original contract.
My first bill I received from them on October 20, 2004 had a previous balance of $858.08, a past due amount of $139.85 and monthly service charges of $285.90. Clearly they were trying to make me pay someone elses bill.
When I called to dialogue with someone about the bill, an obnoxious, arrogant and rude individual named Todd, told me that if I didn't pay the bill after they knocked off $600.00, they were going to terminate my service and add a $400.00 cancellation fee, and turn me over to their collection agency with the intent of damaging my credit. In December, they did exactly what Todd said they would do. HELP!
Yvonne
harvey, Illinois
U.S.A.
1 Updates & Rebuttals
Julie
Guthrie,Oklahoma,
U.S.A.
This is astounding to me....
#2Consumer Suggestion
Sat, May 28, 2005
I have been with T-Mobile for 6 years and I love them and have NEVER had any problems with them. Did you have prior service with them and come back to them? That might explain a little.
The best thing to do is get onto their website and figure out where to send correspondence, send them a copy of your initial contract and a copy of the bill with a letter asking them to remedy the problem. It sounds like someone's wires are just crossed.