Complaint Review: T-mobile

On 2-22-06 I calles t-mobile to ask about the rate plan and maybe changing my service from sprint to t-mobile. and a spokes person told me i needed two forms of ids to run a credit check to see if i could get service with t-mobile. so i asked what could i ues. i was told i could use a state id and a credit card or a debit card. so i ask will any of my funds be messed with and the spokes person told me no. and i ask sevral times would my funds be messed with and they told me no. so i gave my debit card number. the next day i called my bank to see if the checks i had wotre before had went through. And my account was overdrawn because t-mobile had put a hold of 249.99 on my account and they never told me that they would be placing a hold on my account. so that caused my checks to bounce. and i dont think it is fair from them to mislead people and cause them problems. they should tell people that their account will have a hold on it if u call them and ask about getting service with them.

Veronika
wilmington, Delaware
U.S.A.