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  • Report:  #554783

Complaint Review: T - MOBILE

T - MOBILE T-MOBILE USB STICK is a lot more than they tell you up front Dallas, Texas

  • Reported By:
    Dave — Galveston Texas United States of America
  • Submitted:
    Fri, January 15, 2010
  • Updated:
    Fri, January 15, 2010
  • T - MOBILE
    po box 660252
    Dallas, Texas
    United States of America
  • Phone:
    1-800-937-8997
  • Category:

I signed up for a USB Stick from T-MOBILE and they told me it would be about $55.00 a month including taxes. Also I had a 30 day window to return it with no penalty.

The first bill came and it was $65.83. I thought the extra was for setup or something, no problem. I just got my new bill and its $158.44. I was told I get 5,000 megabytes a month for the $49.99 but I went over by 400 megabytes so they added almost $100.00 to my bill.

The girl at the T-MOBILE store who sold it to me told me I could download stuff from the net for 24 hours a day for 30 days and not go over the 5,000 megabytes Im allowed but it seems she was wrong.

Ive had my phone service with this company for three years now and tomorrow if they dont adjust my bill when I go to the store they can do what they want but Ill not pay them another dime for anything.

Be careful when dealing with them.

 

 

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