T-Mobile TMobile Unethical billing Internet, Internet
Cancelled service with TMobile. I had an agreement for a Corporate discount for many years. Noticed my final bill did not have the corporate discount applied. I spoke to a rep as well as a supervisor and both replied that the corporate discount is not applied towards the last bill. I asked where this is documented in the term and conditions and they said this was not. Tmobile can verbally change or decide on when to change terms as this is a courtesy they offer to companies. It's poor business and service to communicate that this is how they handle business and furthermore unethical. It's ashamed this company does business this way.