Print the value of index0
  • Report:  #335709

Complaint Review: T-Mobile

T-Mobile Unauthorized withdrawl from checking account, and I don't own a t-mobile phone!! Nationwide Nationwide

  • Reported By:
    Davenport Florida
  • Submitted:
    Fri, May 30, 2008
  • Updated:
    Thu, June 05, 2008

I was going over my latest bank statement, when I discovered a debit to my checking account for $78.20. The description reads: purchase T-Mobile.com payment.

I was surprised to see this because I don't have an account with T-Mobile. I don't now, nor have I ever had a t-mobile phone. And I have never visited their website.

I called my bank and they are supposed to get this straightened out. I
will update this report when I find out more . After reading some of the reports on this site, I can see that I'm not alone, and that this same thing has happened to other people.

I don't know if I am the victim of identity theft or if somehow t-mobile is responsible for this, but after reading the other ripoff reports on this site, I'm leaning toward the latter.

Lisa
Davenport, Florida
U.S.A.

1 Updates & Rebuttals


Divinemissm

Albuquerque,
New Mexico,
U.S.A.

identity theft is more likely

#2UPDATE Employee

Thu, June 05, 2008

In order for T Mobile to get your account information, it HAS to be given to us, either verbally by a customer over the phone, complete with billing address for the checking account or credit card to validate. I assure you that we don't just go around picking up account numbers and plugging them in. Sounds to me like someone managed to get ahold of your acount information as well as your address (and possibly SSN) and use it on a TMobile account.

Respond to this Report!