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  • Report:  #138136

Complaint Review: T-Mobile Upgrade Promotion ( IDC )

T-Mobile Upgrade Promotion IDC ripoff DETROIT Michigan

  • Reported By:
    STREAMWOOD Illinois
  • Submitted:
    Sat, April 09, 2005
  • Updated:
    Wed, August 17, 2005
  • T-Mobile Upgrade Promotion ( IDC )
    P.O.Box 72999, Dept.1086
    DETROIT, Michigan
    U.S.A.
  • Phone:
  • Category:

On 12/17/04 I'm send w/Cert.Mail# 7003 3110 0000 4260 2180 the Rebate Redemtion Form for purcasing Mobil phone Samsung SGH e 105.

I waiting for my $100.00 rebate in mail and never arrival. I was notify I will receive the rebate in 8-10 weeks. O ready is gone 14 weeks and do not have any answer.

Please investigate and notify me ASAP.
Thanks in advance for your cooperation,

Octavian
STREAMWOOD, Illinois
U.S.A.

1 Updates & Rebuttals


Kevin

Belleville,
Ontario,
Canada

Contact T-Mobile's Rebate Center or Customer Care

#2Consumer Suggestion

Wed, August 17, 2005

I have had run ins with rebates before. Your information is sent to a rebate center for t-mobile. Have you checked with them? I couldn't find a phone number from my research, but I did locate their website to track the rebate.

http://www.tmobilerebates.com

On this site you will see if you rebate has been received. It will also inform you, if you were not eligible for the rebate, the reason why it was declined. If there is no information on your rebate try contacting the rebate department and ask about it. If this is no avail, contact their customer care department to see if it can be resolved.

Just to see what rebates were offered for your phone around November and December, I selected that I was a new customer and that I had the E105 purchased on 12/01/2004. This was my result:

"There were no offers that matched your search criteria"

Some companies use a generic rebate form. Did yours specify the phone model and the dates that this rebate was good until?

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