T-MOBILE US, INC. T-MOBILE INTERNETJOHN J. LEGERE, CEO CROOKS STOLE $30 FOR INTERNET SERVICE bellevue Washington
On Sunday, November 16th, 2014, I attempted to refill my mobile internet service with T-mobile broadband refill card. The customer service representative (from the Philippines) told me that I could not do this as the service was 'down' again for the one millionth time.
I used their so-called voice message sytem to refill the card. And now that they are 'no longer down' it seems that the pin number is no longer valid and I have been robbed of $30 by T-mobile.
Nice way to treat a regular phone and internet customer t-mobile.!!!!! I will be finding other phone services in my area and also satelite internet.
Why should I have to be bothered by this and also be robbed of my money?????