Report: #293832

Complaint Review: T-Mobile USA Inc

T-Mobile USA, Inc Activated phone was never received. Fraudulent phone were calls were imposed on my account. Albuquerque New Mexico

Reported By:

— Houston Texas
Submitted:

Sat, December 22, 2007
Updated:

Sat, December 22, 2007

T-Mobile USA, Inc

PO Box 37380

Albuquerque, New Mexico

U.S.A.
Phone:

800-937-8997
Category:

Cellular Phone Companies

*Author of original report: T-Mobile USA, Inc - Activated phone was never received. Fraudulent phone calls were imposed on my account. Refused to rectify the account *Author of original report: T-Mobile USA, Inc - Activated phone was never received. Fraudulent phone calls were imposed on my account. Refused to rectify the account *Author of original report: T-Mobile USA, Inc - Activated phone was never received. Fraudulent phone calls were imposed on my account. Refused to rectify the account *Author of original report: T-Mobile USA, Inc - Activated phone was never received. Fraudulent phone calls were imposed on my account. Refused to rectify the account

In December 2006 I have requested T-mobile via its partner "Let's Talk.com" to open new account on my name. However, the handset phone has never been delivered to me nor did I ever receive possession of it. I have contacted the T-Mobile's partner "Let's Talk.com" and T-Mobile's customer care that I have never received the phone. As a result, the handset was fraudulently used that yielded more than four thousand dollars of charges to my account by T-mobile. T-Mobile has refused to reimburse part of these charges to my credit card collected via auto-pay, and reported to debt collection agencies to collect the remaining balance of $3150.36. The attemps to collect the non-existing debt are continuing until now (December 2007), and a report has been made to my credit file. T-Mobile has refused to rectify my account.

Dg
Houston, Texas
U.S.A.

4 Updates & Rebuttals

Houston,
Texas,
U.S.A.

T-Mobile USA, Inc - Activated phone was never received. Fraudulent phone calls were imposed on my account. Refused to rectify the account

#5Author of original report

Sat, December 22, 2007

In December 2006 I have requested T-mobile via its partner "Let's Talk.com" to open new account on my name. However, the handset phone has never been delivered to me. I have contacted the T-Mobile's partner "Let's Talk.com" and T-Mobile's customer care that I have never received a possession of the phone. As a result, the handset was fraudulently used that yielded more than four thousand dollars of charges to my account by T-mobile. T-Mobile has refused to reimburse part of these charges to my credit card collected via auto-pay, and reported to debt collection agencies to collect the remaining balance. The attemps to collect the non-existing debt are continuing until now (December 2007), and a report has been made to my credit file. T-Mobile has refused to rectify my account. Dg Houston, Texas

Houston,
Texas,
U.S.A.

T-Mobile USA, Inc - Activated phone was never received. Fraudulent phone calls were imposed on my account. Refused to rectify the account

#5Author of original report

Sat, December 22, 2007

Houston,
Texas,
U.S.A.

T-Mobile USA, Inc - Activated phone was never received. Fraudulent phone calls were imposed on my account. Refused to rectify the account

#5Author of original report

Sat, December 22, 2007

Houston,
Texas,
U.S.A.

T-Mobile USA, Inc - Activated phone was never received. Fraudulent phone calls were imposed on my account. Refused to rectify the account

#5Author of original report

Sat, December 22, 2007

Respond to this Report!