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  • Report:  #1256585

Complaint Review: T-N-T CARPORTS

T-N-T CARPORTS complete failure of customer services Mt. Airy N.C. Polaski  tennessee

  • Reported By:
    James S. — Henderson Tennessee USA
  • Submitted:
    Tue, September 22, 2015
  • Updated:
    Tue, September 22, 2015

At first it was an estimated 3-4 weeks for delivery. Then 4-6 weeks. then 6-8 weeks. That brings us to today when they said another 2-3 weeks. Also said they wouldn't refund my deposit because "in the contract" they were " only required to make a good faith effort to deliver" my carport. WTH? Good faith effort? they're in the same state as I am, put in on a truck then drive west. And what contract? I ordered by phone. I am so glad I paid my deposit by credit card so I was able to dispute the charges. In conclusion; After T-n-T people got my order they didn't return A SINGLE email or phone message NOT ONCE. When I did get someone on the  phone (about 40% of the time) they were uniformly unhelpful and aggressively defensive.
I hate to say this but these people suck, avoid if at all possible. 

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