Complaint Review: t-shirt-town.com

This website advertises a variety of interesting and really cool t-shirt designs, many with retro themes and characters, not necessarily offensive, but funny and interesting. This looked like an ideal place for me to place an order for my husband's birthday on 1/13 and my son's on 1/16.

Placed web order for 3 t-shirts from T-Shirt town on 12/13. Website indicated there was PLENTY of time for Xmas delivery '04, based on method of shipment requested (USPS Priority). Apparently, shirts are all custom-made by the fella in charge, Robert Tipping, though there was nothing indicating that a delay in shipment was evident.

Did not receive my items in time for Xmas, so phoned in early January to see if delivery by my husband's birthday on 1/13 would be feasible, and representative Robert said YES. Emailed again 1/15 after not receiving products in time for birthdays, but having been charged $46.02 on our VISA, have not heard back from company regarding product delivery or refund. Email copies of complaints to the Prescott AZ BBB and AZ Attorney General's Consumer Complaint Division have gone ignored.

Would like product delivered via UPS Next Day Air at seller's expense. Desired Settlement: Replacement Settlement Explanation: This is what we want, via UPS NEXT DAY AIR 1.) Retro T-Shirt: What Would Dr. Banner Do? ( 1x$13.99 ) Customizations: (White, 4X-Large (Black and White Only)) 2.) Retro T-Shirt: What Would Charles Nelson Reilly Do? ( 1x$13.99 ) Customizations: (White, 4X-Large (Black and White Only)) 3.) Star Wars Tribute T-Shirt: All I got was this lousy t-shirt ( 1x$12.99 ) Customizations: (Black, Small) We want the products we ordered nearly 2 months ago from this obviously deadbeat seller.

Andrea /Craig
Park Ridge, Illinois
U.S.A.