Complaint Review: Tactica IGIA

Like many of you I ordered the Lazer Storm vacuum during the commercial. It seemed like a cheap but high-performance vacuum. So I order it and the lady on the phone asks me if I want everything that comes with it and tells me about the extra shipping costs and I tell her which I want and that I want express shipment.

Looking back at it now, I can remember a sort of giddy laughter in her voice whenever I addded more to the total cost. No doubt she knew what was in store for me. Makes me sick to think about it.

Well, a few days after I ordered, my credit card was billed $135 and that was on March 23rd; much like some other complaints I've heard. Almost as if they took all the money at once and then ran for the hills. I wouldn't put that past them.

So here I am, it is May now. No email, no phone calls, no nothing. At the very least I want my vacuum or money refunded. But having this company crumble to the ground and the people responsible ending up on the streets would be much sweeter.

Benjamin
San Jose, California
U.S.A.