Tactical Traps Failed to assist with a defective product Crown Point Indiana
I purchased a mirror wall safe with a fingerprint sensor lock. It took 2 months to get the product then I had to have it installed. When I got it installed the sensor did not work. I called the company numerous times and had to hold and hold then get a very disinterested person to walk me through the same process that hadn't worked from the start. I had to send videos of what happened. Their email didn't accept my videos. I finally had to use a different laptop to send the video! I am near 70 years old by the way. They sent a replacement sensor that I am supposed to install. No video help, nothing - just telephone again. I have just tried the new sensor and it doesn't seem to work. They will not support their defective product! Do not buy from Tactical Traps!