Complaint Review: Tailwaggers

On June 27, 2007, I purchased a Yorkie from Tailwaggers in Sayville, NY. I was told the dog had no health problems, because my mother and I were worried how small and skinny the dog looked. The place was flithy, and anyone was allowed to pick up the dogs, however, no sanitation was inforced. The pet store owner gave our dog a year at their vet who I will not name, but this vet is always through Puppy depto and Yuppy puppy.

Within the next day, The dog was coughing and would not eat. I brought the dog to the vet, which he said it was kennel cough. The dog went back every week for a recheck, in which the dog still had a cough. The vet then said it was bronchitis and was similar to mono in Humans. The dog was hospitlaized for a week, in which the Dr allowed us to pick up the dog. The pet store owener was called and was informed the dog was not getting any better.

This went on for about 3 months, in which the Vet decided the dog had a collapsing trachea. The pet store owner kept saying the problem stemmed from the dogs sugar. Since Sept of 2007 until now, the dog had been fine. Until the week of january 5th, the dog had started to vomit daily and became legtharic. Thursday night, the dog had a seizure which we rushed him to the emergency room.

The next morning, we took the dog to the vet, in which we were told the dog had post canine distemper. I found it impossible because the dog was 10th months and had all of his distemper vaccinations. The vet implied that it was in his brain and he would get him better with his herbal remedies.

That day, I went home and researched distemper. It had became clear that my dog was going to die with what I was reading. The Vet did not suggest any tests i.e sonograms or xrays. I decided to get a second opinion. We went to a local vet, in which, they did sonograms of his liver, kidneys, brain and abdomine. The dog was found to have hydrophysiss in his brain (and still has the soft spot like a baby on his head), liver problems, and his kidneys were not properly developed. The dog had congential problems which stemed from birth.

This weekend we have spent over 1,000 on our dog. In conclusion, The pet store owner knew he was sick all along. The dog weighs 3.5 and is 10 months and we purshased him for 1,300. No wonder why he was so cheap. "tea cup" puppies are not 1300. The vet states the owner should have known from his head shape that his brain had not developed correctly. Since the soft spot is easily noticed. However, the Vet and the pet store owner did not pick up on any of these things.

The vet I recently visited, which was fantastic, states "the pet store owner may not have known about the undeveloped kidneys or liver disfunction, however, the shape and soft spot on the head should have been picked up right away." This is why I belive there are less pet stores selling animals, because no one is adequately knowledged enough to know much. Maybe through my experience, and many others, will tailwaggers and others as well, reasearch more about the dogs they are selling.

Now I am left with a dog who has these problems and will never have a healthy life. I would advise everyone not to purchase a dog from Tailwaggers in Sayville, or a pet store in general. Go to a breader. It is heartbreaking and tapping out our pockets. I know there are plenty of people who had to some extent the same heartbreaking experience. It is exhausting and upsetting.

Anonymous bohemia, New York
U.S.A.

On June 27, 2007, I purchased a Yorkie from Tailwaggers in Sayville, NY. I was told the dog had no health problems, because my mother and I were worried how small and skinny the dog looked. The place was flithy, and anyone was allowed to pick up the dogs, however, no sanitation was inforced. The pet store owner gave our dog a year at their vet who I will not name, but this vet is always through Puppy depto and Yuppy puppy.

Within the next day, The dog was coughing and would not eat. I brought the dog to the vet, which he said it was kennel cough. The dog went back every week for a recheck, in which the dog still had a cough. The vet then said it was bronchitis and was similar to mono in Humans. The dog was hospitlaized for a week, in which the Dr allowed us to pick up the dog. The pet store owener was called and was informed the dog was not getting any better.

This went on for about 3 months, in which the Vet decided the dog had a collapsing trachea. The pet store owner kept saying the problem stemmed from the dogs sugar. Since Sept of 2007 until now, the dog had been fine. Until the week of january 5th, the dog had started to vomit daily and became legtharic. Thursday night, the dog had a seizure which we rushed him to the emergency room.

The next morning, we took the dog to the vet, in which we were told the dog had post canine distemper. I found it impossible because the dog was 10th months and had all of his distemper vaccinations. The vet implied that it was in his brain and he would get him better with his herbal remedies.

That day, I went home and researched distemper. It had became clear that my dog was going to die with what I was reading. The Vet did not suggest any tests i.e sonograms or xrays. I decided to get a second opinion. We went to a local vet, in which, they did sonograms of his liver, kidneys, brain and abdomine. The dog was found to have hydrophysiss in his brain (and still has the soft spot like a baby on his head), liver problems, and his kidneys were not properly developed. The dog had congential problems which stemed from birth.

This weekend we have spent over 1,000 on our dog. In conclusion, The pet store owner knew he was sick all along. The dog weighs 3.5 and is 10 months and we purshased him for 1,300. No wonder why he was so cheap. "tea cup" puppies are not 1300. The vet states the owner should have known from his head shape that his brain had not developed correctly. Since the soft spot is easily noticed. However, the Vet and the pet store owner did not pick up on any of these things.

The vet I recently visited, which was fantastic, states "the pet store owner may not have known about the undeveloped kidneys or liver disfunction, however, the shape and soft spot on the head should have been picked up right away." This is why I belive there are less pet stores selling animals, because no one is adequately knowledged enough to know much. Maybe through my experience, and many others, will tailwaggers and others as well, reasearch more about the dogs they are selling.

Now I am left with a dog who has these problems and will never have a healthy life. I would advise everyone not to purchase a dog from Tailwaggers in Sayville, or a pet store in general. Go to a breader. It is heartbreaking and tapping out our pockets. I know there are plenty of people who had to some extent the same heartbreaking experience. It is exhausting and upsetting.

Anonymous bohemia, New York
U.S.A.

On June 27, 2007, I purchased a Yorkie from Tailwaggers in Sayville, NY. I was told the dog had no health problems, because my mother and I were worried how small and skinny the dog looked. The place was flithy, and anyone was allowed to pick up the dogs, however, no sanitation was inforced. The pet store owner gave our dog a year at their vet who I will not name, but this vet is always through Puppy depto and Yuppy puppy.

Within the next day, The dog was coughing and would not eat. I brought the dog to the vet, which he said it was kennel cough. The dog went back every week for a recheck, in which the dog still had a cough. The vet then said it was bronchitis and was similar to mono in Humans. The dog was hospitlaized for a week, in which the Dr allowed us to pick up the dog. The pet store owener was called and was informed the dog was not getting any better.

This went on for about 3 months, in which the Vet decided the dog had a collapsing trachea. The pet store owner kept saying the problem stemmed from the dogs sugar. Since Sept of 2007 until now, the dog had been fine. Until the week of january 5th, the dog had started to vomit daily and became legtharic. Thursday night, the dog had a seizure which we rushed him to the emergency room.

The next morning, we took the dog to the vet, in which we were told the dog had post canine distemper. I found it impossible because the dog was 10th months and had all of his distemper vaccinations. The vet implied that it was in his brain and he would get him better with his herbal remedies.

That day, I went home and researched distemper. It had became clear that my dog was going to die with what I was reading. The Vet did not suggest any tests i.e sonograms or xrays. I decided to get a second opinion. We went to a local vet, in which, they did sonograms of his liver, kidneys, brain and abdomine. The dog was found to have hydrophysiss in his brain (and still has the soft spot like a baby on his head), liver problems, and his kidneys were not properly developed. The dog had congential problems which stemed from birth.

This weekend we have spent over 1,000 on our dog. In conclusion, The pet store owner knew he was sick all along. The dog weighs 3.5 and is 10 months and we purshased him for 1,300. No wonder why he was so cheap. "tea cup" puppies are not 1300. The vet states the owner should have known from his head shape that his brain had not developed correctly. Since the soft spot is easily noticed. However, the Vet and the pet store owner did not pick up on any of these things.

The vet I recently visited, which was fantastic, states "the pet store owner may not have known about the undeveloped kidneys or liver disfunction, however, the shape and soft spot on the head should have been picked up right away." This is why I belive there are less pet stores selling animals, because no one is adequately knowledged enough to know much. Maybe through my experience, and many others, will tailwaggers and others as well, reasearch more about the dogs they are selling.

Now I am left with a dog who has these problems and will never have a healthy life. I would advise everyone not to purchase a dog from Tailwaggers in Sayville, or a pet store in general. Go to a breader. It is heartbreaking and tapping out our pockets. I know there are plenty of people who had to some extent the same heartbreaking experience. It is exhausting and upsetting.

Anonymous bohemia, New York
U.S.A.

On June 27, 2007, I purchased a Yorkie from Tailwaggers in Sayville, NY. I was told the dog had no health problems, because my mother and I were worried how small and skinny the dog looked. The place was flithy, and anyone was allowed to pick up the dogs, however, no sanitation was inforced. The pet store owner gave our dog a year at their vet who I will not name, but this vet is always through Puppy depto and Yuppy puppy.

Within the next day, The dog was coughing and would not eat. I brought the dog to the vet, which he said it was kennel cough. The dog went back every week for a recheck, in which the dog still had a cough. The vet then said it was bronchitis and was similar to mono in Humans. The dog was hospitlaized for a week, in which the Dr allowed us to pick up the dog. The pet store owener was called and was informed the dog was not getting any better.

This went on for about 3 months, in which the Vet decided the dog had a collapsing trachea. The pet store owner kept saying the problem stemmed from the dogs sugar. Since Sept of 2007 until now, the dog had been fine. Until the week of january 5th, the dog had started to vomit daily and became legtharic. Thursday night, the dog had a seizure which we rushed him to the emergency room.

The next morning, we took the dog to the vet, in which we were told the dog had post canine distemper. I found it impossible because the dog was 10th months and had all of his distemper vaccinations. The vet implied that it was in his brain and he would get him better with his herbal remedies.

That day, I went home and researched distemper. It had became clear that my dog was going to die with what I was reading. The Vet did not suggest any tests i.e sonograms or xrays. I decided to get a second opinion. We went to a local vet, in which, they did sonograms of his liver, kidneys, brain and abdomine. The dog was found to have hydrophysiss in his brain (and still has the soft spot like a baby on his head), liver problems, and his kidneys were not properly developed. The dog had congential problems which stemed from birth.

This weekend we have spent over 1,000 on our dog. In conclusion, The pet store owner knew he was sick all along. The dog weighs 3.5 and is 10 months and we purshased him for 1,300. No wonder why he was so cheap. "tea cup" puppies are not 1300. The vet states the owner should have known from his head shape that his brain had not developed correctly. Since the soft spot is easily noticed. However, the Vet and the pet store owner did not pick up on any of these things.

The vet I recently visited, which was fantastic, states "the pet store owner may not have known about the undeveloped kidneys or liver disfunction, however, the shape and soft spot on the head should have been picked up right away." This is why I belive there are less pet stores selling animals, because no one is adequately knowledged enough to know much. Maybe through my experience, and many others, will tailwaggers and others as well, reasearch more about the dogs they are selling.

Now I am left with a dog who has these problems and will never have a healthy life. I would advise everyone not to purchase a dog from Tailwaggers in Sayville, or a pet store in general. Go to a breader. It is heartbreaking and tapping out our pockets. I know there are plenty of people who had to some extent the same heartbreaking experience. It is exhausting and upsetting.

Anonymous bohemia, New York
U.S.A.

It seems to me that you are looking for some one else other than yourself to blame when you did not know the responsibilities of buying a teacup type puppy. As for the cleanliness of the place. when you have animals in your home you have dog hair and other issues. they have many puppies at the same time and and are constantly cleaning up after 50 puppies. you try it and see how clean your house is. as for them letting eveyone pick up the puppies thats how you socialize them. i wouldent want to buy a puppy that has been sitting behind a glass window for 3 months. I would want to be able to pet it and see how it reacts with other dogs.

What it sounds like to me was that the store owner was very supportive in trying to accomodate you in what ever she could do for you. Trying to blame tailwaggers for a screw up of the vet is not truthful. Tea cup puppies do need sugar they can get very low blood sugar very quickly as im sure you read up on upon getting a tea-cup puppy.

It seems to me that you went to quite a few vets and it took the third one to find out what was going on with your puppy im sorry that you have a dog with all these problems now but i do not think that the pet store should be held responsible because a collisped trachea is very common in small breed dogs.

the best thing you can do is give your dog the best home you possibly can and stop blameing everyone else for what you cant change. this clearly shows that tailwaggers acted responsibly in trying to get the best care for this puppy went above and behind to make sure that your puppy would be ok.