Takemi Select Wholesale Outlet The Massage Chair broke after a couple of months Melbourne, Florida
I thought I was the only one to have problems with this company. After seeing all the other complaints on here, I thought I would help warn people also.
I purchased a chair from this company about 6 months ago. After just a couple of months, the chair broke. When I called the customer service number, they told me the chair was covered under the warranty. All I had to do was pay to ship them the chair so they would fix it. Of course, the shipping was half the cost of the chair.
WHAT A RIP OFF! They did not stand behind the product for me.
Jeff
Phoenix, Arizona
U.S.A.
2 Updates & Rebuttals
Mike
Melbourne,Florida,
U.S.A.
Office Of The President
#3UPDATE Employee
Thu, October 11, 2007
Takemi Select Wholesale Outlet is one of the nation's newest leading importers and distributors of massage chairs, massage beds, foot spas, air purifiers and other health and wellness products. Founded in 2006, and bringing over a decade's worth of proven retail success, service and satisfaction, Takemi Select Wholesale Outlet is committed to bringing the world's best products to you.
Located in Melbourne, Florida, Takemi Select Wholesale Outlet works directly with the world's top manufacturers of health and wellness products in order to bring only the top of the line products to its customers. In its commitment to excellence and satisfaction, Takemi Select Wholesale Outlets massage beds and chairs are among the fastest selling and most successful line of massage products in the United States today.
I agree At this point in the complaint. very few people are going to read the entire thing. They are going to see it as a company that if simply trying to not stand behind the product. But That Is Just Not The Case The Workers And Management At Takemi Select Wholesale Outlets Do Care I Care!!
I Do Not Agree With The All Going Back And Forth Here. But I Do Believe A Business Is Built With 1 Customer At A Time We Have Lots Of Satisfied Customers That For Sure, But In My 25 Years Of Retail Experience One Thing Always Rings True That You Must Communicate With Your Customers Takemi Is Legally In The Right But I
Want More For Our Customers We Also Must Have Morals In Respect To Others, This Is What Real Business Success Is All About. The Original Policy Talks About The Shipping Cost As In That Shipping Cost Who Is Right Or Wrong If It Is A Misunderstanding Or Not I Don't Care I Do Care About Our Customers We Will Try Our Best To Reach A Resolution With You. To All Of Our Customers Thank You For Your Support.
To Our Customers Like You , Or Anyone Else That Feels That They Did Not Get The Proper Customer Satisfaction Please Call Me At
Office Of The President
Takemi Select Wholesale Outlet
Phone: 800-841-2809 Ext 802
658 N wickham Rd
Melbourne, Florida, 32935
Richva64
Ladysmith,Virginia,
U.S.A.
WOW... This is the FOURTH complaint about this company
#3Consumer Suggestion
Tue, October 09, 2007
I just wanted to point out that this company now has 4 complaints on this site.... That is just since the end of August. I guess the s****.>