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  • Report:  #165041

Complaint Review: TalkAmerica Talk.com

TalkAmerica Talk.com Slammed phone service Billed long after service was cancelled Customer support nightmare Reston Virginia

  • Reported By:
    Redwood City California
  • Submitted:
    Fri, November 18, 2005
  • Updated:
    Fri, November 18, 2005
  • TalkAmerica Talk.com
    12020 Sunrise Valley Drive #250
    Reston, Virginia
    U.S.A.
  • Phone:
    877-6877862
  • Category:

I got a phone call asking if I wanted cheap long distance. I agreed. Without asking they took over my local service too. The long distance was cheap, but they charged outrageous amounts for the local service. I immediately cancelled. They said that they could not release my line due to techincal problems. They turned off my phone service (not able to call), but other phone companies (SBC, Sprint) could not get my service back saying that Talk.com refused to release the line. My phone line was hijacked, unusable for 6 months and they continued to bill $64/month for this madness.

Note these other complaints against them:

http://www.ripoffreport.com/Telephone-Companies/Talk-America-Talk-co/talk-america-talk-com-talkamer-7WB96.htm
http://www.ripoffreport.com/reports/ripoff104969.htm
http://www.ripoffreport.com/reports/ripoff42159.htm
http://www.ripoffreport.com/reports/ripoff36458.htm
http://www.ripoffreport.com/reports/ripoff15329.htm
http://www.ripoffreport.com/reports/ripoff42780.htm
http://www.ripoffreport.com/reports/ripoff23080.htm

Look at their "smug" managers:
https://www.talk.com/web.cgi/user/about-management.htm?tabid=ata&tabid2=company&tabid3=management

Jeff
Redwood City, California
U.S.A.

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