Complaint Review: Talkatone

I was using this company's internet /wi-fi phone service. They offer basic services free and then charge for upgrades.

I had an assigned VOIP number. My cell phone was erased and I had to reinstall the Talkatone app with my assigned number;

I was not able to do this. i tried contacting customer service and got no response; they only have email and NO phone supoort. 

I have to get another service now, and notify everyone of my new phone number, which is a major headache.