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  • Report:  #1364293

Complaint Review: Talus Payments

Talus Payments Future Payment Technologies Crescent Processing Company Talus Payments Deceptive / Unfair Trade Practices - Continue to drain money from my bank account Dallas Texas

  • Reported By:
    Jay — Rowlett Texas USA
  • Submitted:
    Mon, March 27, 2017
  • Updated:
    Tue, March 28, 2017

Talus Payments/ Future Payment Technologies refuses to negogiate in good faith and will not provide an Agent For Service so I can file suit! I opened and closed a merchant sevices account with Crescent Processing Company several years ago. ..who is now operating as either Future Payment Technologies LP AND/ OR Talus Payments and although the account was closed terminal returned and has had no activity since according to their own records 2013 they continue to take monthly merchant service fees out of my account.

I have never been notified that Crescent Processing Company changed names and do not recieve any monthly, quarterly, or even yearly statements and can only indentify them from a bank statement where the withdraws are transacted under  BCKD Merchant Fees Co which I was under the impression had been closed over 4 years ago when I swithed to another Merchant Processing Company that has also since been closed ( As it turns out I was being doubled charged from both companies the whole time although I wasn't using Talus/ Future or Crescent)

I have contacted the Texas Secretary of State and they could not find a record for Talus Payments so I'm having a difficult time locating an Agent For Service  and repeated request to speak with Cindy Thompson who appears to be the Principal  and/or VP of Client Services are not returned. I feel like my only chance to recover the fee's they have collected for several years without providing any statements or services will only be resolved if I can have my day in court but to date they refuse to negogiate in good faith or give me their Agent of record so I can file suit.

 

 

1 Updates & Rebuttals


Problem Looks to be getting resolved

#2Author of original report

Tue, March 28, 2017

The VP of Client Services with Talus Payments reached out to me today and after considering the fact surrounding my situation has agreed in principal to make this right.

Cindy was very professsional and fair and if she follows thru with the agreed refund I will consider this a simple oversite

and an unfortunate miscomunication.

 

 

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