Tan Your Hide Sent me to collections after my contract had expired and gave me a infectious rash from unsanitary beds Colorado Springs, Colorado
My contract with Tan Your Hide had expired and I did not wish to sign a
new contract as I received a viral rash from using their tanning beds as
a result of poor sanitation practices! After my contract expired they
continued to request and attempt to withdrawal my membership fees from
my checking account. When they failed to get the money that they
wanted, they sent me to collections! They claim that I did sign a new
contact which is false. Once during my contract term, I switch banks
and brought in my new debit card for automatic payments. A Tan Your
Hide employee made me sign some forms "in order to change my card
information". I asked if she was making me sign a new contract and she
said "no, this is just to put your new debit card information on your
account and this is the ONLY way to update your payment information."
Therefore, this employee must have scammed me into a new contract as
they are claiming that I signed a new contract! This is a fraudulent
company with several complaints listed on the internet. They run an
unethical company! Their contracts and billing is a scam! They also
have poor sanitation practices!!! GROSS!
3 Updates & Rebuttals
tyh
colorado springs,Colorado,
very untrue report
#4UPDATE Employee ..inside information
Mon, June 03, 2013
First of all we do not ever continue to draft someones account for any payments past the number that are contracturally signed to do. If this member signed a 10 month contract, then 10 payments are due, and that is what we would attempt.
No rash was ever reported to us. We deep clean the tanning beds between every tan, with hospital grade sanitary cleaning solution. This kills everything on the tanning bed if there were anything to kill.
It is required to sign a new payment auto form because when ever you change bank accounts we need a form stating that, or we could not draft that account. There was a new payment form signed, AND a new contract. The member knew what was being signed, and it is clearly stated on the forms what they are. we do not EVER scam anyone into anything EVER!
There are three different forms that have to be signed on paper before we have a new contract, and all of these were signed.
Akheila
Colorado Springs,Colorado,
rash
#4Consumer Comment
Sat, March 30, 2013
Regardless whether they know who the customer is or isn't, they may have good sanitation products and procedures that doesn't mean that they are always followed. I also got a rash and have stopped using the service because of this.
I would be the first person to use a bed in the morning and it would have some sort of greasy film on it. While the intent might be good I don't think that the practices are being followed as well as the employees or the managers would have you believe.
tyh
United States of Americaresponse to contract signed
#4UPDATE Employee
Fri, February 01, 2013
Since we know who this customer is, we can state clearly that the membership was not up. This person did sign a new 10 month membership, and this was not simply a change of account form. There are three forms that are signed when ever you sign a new membership. All three are signed.
In respnse to the "rash" Nothign was ever said to anyone about any rash. This sounds like slander on the internet to get a point across. Our sanitization of our beds is excellent. We use hospital grade cleaning, and beds are thouroughly wiped down between every tan, and at closing.