Complaint Review: Tanner Transmissions

Tanner Transmissions was given my car for a "free quote" and they told me after I left it with them that they could not figure out a quote until they remove the trans and send it to the build center. They charged 500$ just to remove and replace. They then quoted 2,700 $ and I regretfully agreed. They took a month to fix the transmission. I went to pick it up and now it was closer to 3000 $ and I noticed they went outside to call the boss before giving me the keys. The boss came in and gave me the keys. I went to my car and found EVERYTHING was stolen including my stereo, tool set, wiring, fuses, shoes, cds, EVERYTHING! I called the police and they took a report. Nothing they could do. I then look at the charges from Tanners and they double billed me for the diagnostic service. They refused to refund the double billing and refused to call me back.

A few days later the transmission started to slip again. The same problem as before. I then checked the transmission fluid and it was never changed, black as tar. I called tanner again and they refused service or to call back.

I CALLED THE SLC MAIN OFFICE AND THEY TOO REFUSED SERVICE. THEY REFUSED SERVICE UNDER WARRANTY!

I THEN STEALTH FULLY went to a different Tanner Transmissions in SUNSET and the manager could see the fluid was never changed and the trans was slipping. He fixed it under warranty and which took a week but I am glad he helped. Someone (one person) in that company is a decent person.

After they fixed the transmission correctly, the bill was close to 800$ just in parts, no labor, and that was under warranty.

The company stole everything from me, ruined me for months. After all was finished, I cleaned out my car and found a mechanics rag in my spare tire well. There is no reason they should have been back there and I believe the staff stole everything. It took a long time to do the work they did taking everything out.

BEWARE, their policy is to leave your car without a battery connected in an unlocked yard. Your nice alarm system will not work, like mine.

And you cant lock powered locks without a battery.