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  • Report:  #966798

Complaint Review: Tapjoy

Tapjoy Tapjoy ripped me off and took my money Internet

  • Reported By:
    Chad — Macon Georgia United States of America
  • Submitted:
    Fri, November 09, 2012
  • Updated:
    Fri, November 09, 2012

I purchased an offer on Tapjoy.com to receive in game bucks for Jurassic Park Builder. I never received my points. I contacted Tapjoy by email several times and it took quite some time to get a response. I also called by phone, but they just transfer you to customer service which is just a recording that says they don't have live phone support but we can leave a message.

They told me that their partner company says my purchase didn't qualify, but didn't give me a specific reason, just a group of possible reasons. How unprofessional!! I completed the offer without interruption and as it was required and Tapjoy ripped me off by not giving my the credits I was supposed to receive. I want my money back or my credits and they once again have not responded to my emails or my voicemails.

1 Updates & Rebuttals


Chad

Macon,
Georgia,
USA

Tapjoy corrected the problem

#2Author of original report

Fri, November 09, 2012

After posting this complaint and one on Facebook, Tapjoy credited me with my points. I am glad they took my complaints in consideration and fixed the problem.

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