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  • Report:  #338454

Complaint Review: Target

Target DON'T PUT YOUR WEDDING REGISTRY AT TARGET!!! Minneapolis, MN 55440 Minnesota

  • Reported By:
    Austin Texas
  • Submitted:
    Mon, June 09, 2008
  • Updated:
    Fri, July 18, 2008

My fiance and I received a $250 cookware set as a gift at our wedding shower this month. This was a gift that we had posted on our wedding registry by mistake and had actually intended to request a more expensive $300 set. We did not open the case and attempted to exchange it for the more expensive set and pay the difference. We made exceptional effort to resolve with target customer relations over an hour on the phone. Target refuses to exchange the set without a receipt.

Lets face it, NOT EVERYONE will include a gift receipt with their gift. It is incredibly rude to ask the purchaser for a receipt! What a terrible policy!

Now we have closed our target "club wedd" registery, RETURNED every other item we received from target with a gift receipt, and will not shop at target anymore.

Asdf3456
Austin, Texas
U.S.A.

3 Updates & Rebuttals


Alias

Lewisville,
Texas,
U.S.A.

Why didn't you

#4UPDATE Employee

Fri, July 18, 2008

once you realized your mistake in selecting the wrong item for the registry in the first place, delete it from your registry and select the correct item instead? You can do that either in store or from a computer at home, and when the Guest Service employee logs you onto the kiosk, you're shown how. It would have saved you the disappointment of getting the wrong gift and the employees the problem of dealing with someone who put themselves in a certain situation and expects Target to bail them out.


Electronics 1174

Fergus Falls,
Minnesota,
U.S.A.

Brain Fart

#4UPDATE Employee

Tue, July 08, 2008

Yeah they really air-balled on the gift registry returns, mabe someone else could help me out, but i believe that policy is going to change allowing you to return things that were on your gift registry using your blue registry papers. NOTE TO ALL, get gift receipts for all of your gifts. Also, if you purchases an item off of a registry for someone and take it off of the list, you are automatically given a gift receipt, just tape it to the box!


Peter

Pony,
Alabama,
U.S.A.

The Facts

#4Consumer Comment

Wed, June 11, 2008

I find it humorous how you find it "incredibly rude" to ask someone for a receipt, yet you seem to think nothing of being thankful for a $250 gift and the person who gave it to you.

You got a $250 set of cookware FOR NOTHING. How about expressing some gratitude.

Your ungrateful attitude suggests you are not deserving of such a gift, let alone the right to return it. Perhaps you should give the gift back to the giver.

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