Target Stores ripoff Won't accept baby shower items that were too small for the newborn Houston Texas
My daughter was registered with the Target store just off of 290 near Spring Cypress for her November baby showers. She had a lot of friends and received over 30 items of clothing from Target. Unfortunately, the baby was 8 lbs 6 oz and too large for those items. When she tried to trade them for larger sizes, NOT A CASH REFUND, BUT SIMPLY AN EXCHANGE, the woman at the service desk was surly and obnoxious and told her she could return/exchange only two items per year per ID and, if she didn't like it, "Here is the 800 number where you can call to complain"!
The policy is dumb. The attitude was in- excusable!
I hope that any expectant mother will take heed and avoid registering with Target for her baby shower.
Dan
Cleburne, Texas
U.S.A.
7 Updates & Rebuttals
Jamie
Midlothian,Virginia,
U.S.A.
Receipts
#8Consumer Comment
Wed, December 27, 2006
She didn't have receipts that is why.
If people bought things from the registry and told them at checkout they should have been provided with a gift receipt that they should have given her.
Dan
Cleburne,Texas,
U.S.A.
She was not seeking a refund
#8Author of original report
Wed, December 27, 2006
Gifts don't usually come with receipts and I don't believe she had receipts for the new baby items. She was not asking for a refund, but to exchange the small items for larger ones.
Since she was registered with that store only 60 days earlier it would not seem that difficult to check their computer records, look at her figure and the new baby and conclude that the situation was as she described. According to her older sister, who was with her at the time, she didn't want to cause a scene and simply loaded the stuff back in her car and said she hoped they would fit the next baby, if there is another. She did not call the 800 number.
She was merely disappointed; it was her older sister that was outraged by the clerk's attitude.
Dan
Cleburne,Texas,
U.S.A.
She was not seeking a refund
#8Author of original report
Wed, December 27, 2006
Gifts don't usually come with receipts and I don't believe she had receipts for the new baby items. She was not asking for a refund, but to exchange the small items for larger ones.
Since she was registered with that store only 60 days earlier it would not seem that difficult to check their computer records, look at her figure and the new baby and conclude that the situation was as she described. According to her older sister, who was with her at the time, she didn't want to cause a scene and simply loaded the stuff back in her car and said she hoped they would fit the next baby, if there is another. She did not call the 800 number.
She was merely disappointed; it was her older sister that was outraged by the clerk's attitude.
Dan
Cleburne,Texas,
U.S.A.
She was not seeking a refund
#8Author of original report
Wed, December 27, 2006
Gifts don't usually come with receipts and I don't believe she had receipts for the new baby items. She was not asking for a refund, but to exchange the small items for larger ones.
Since she was registered with that store only 60 days earlier it would not seem that difficult to check their computer records, look at her figure and the new baby and conclude that the situation was as she described. According to her older sister, who was with her at the time, she didn't want to cause a scene and simply loaded the stuff back in her car and said she hoped they would fit the next baby, if there is another. She did not call the 800 number.
She was merely disappointed; it was her older sister that was outraged by the clerk's attitude.
Dan
Cleburne,Texas,
U.S.A.
She was not seeking a refund
#8Author of original report
Wed, December 27, 2006
Gifts don't usually come with receipts and I don't believe she had receipts for the new baby items. She was not asking for a refund, but to exchange the small items for larger ones.
Since she was registered with that store only 60 days earlier it would not seem that difficult to check their computer records, look at her figure and the new baby and conclude that the situation was as she described. According to her older sister, who was with her at the time, she didn't want to cause a scene and simply loaded the stuff back in her car and said she hoped they would fit the next baby, if there is another. She did not call the 800 number.
She was merely disappointed; it was her older sister that was outraged by the clerk's attitude.
Steve
Cary,North Carolina,
U.S.A.
Were there receipts?
#8Consumer Comment
Wed, December 27, 2006
Were there receipts(gift or regular) for any of these items?
Many stores have the "2 per year per ID" rules for items WITHOUT receipts.
Elaine
Boise,Idaho,
U.S.A.
Well, Did Your Daughter Call?
#8Consumer Comment
Tue, December 26, 2006
I understand retail stores having policies to prevent fraud, and tracking individuals who are "chronic" returners, but this sounds strange, 2 returns per year...what did Target Corporate say?