Tawkify Kizzie Jones, Nicholas Veintimilla, Bonnie Fiorito, Nicholas Luke, Sivan Katz, Lori Davis, Ian Hukins, Taylor D Tawkify Deceptive Matchmaking Process Wilmington, DE and San Francisco, CA Wilmington, DE and San Francisco, CA
On September 15, 2023, I purchased a “Client 3 Match Experience” for $4,100 to be matched with three dates in a year. The salesperson pushed for me to purchase the more expensive membership. However, Tawkify is unable to successfully match me with the thousands of dollars membership for which there is a guarantee and does not want to provide a refund; rather they want me to change my standards so they can provide a match based on who they currently have in their pool of matches.
The Salesperson intentionally made multiple false statements which I relied upon to make my decision to join Tawkify and to determine my selection criteria. Further, team members were aware of my current criteria and stated that if I cannot be matched that a refund would be provided. Based on my current criteria, I cannot be matched, so a refund should be provided. Yet, Tawkify wants to pair me with a new MatchMaker fully knowing this will never address the intentional false statements made by their, only a full refund would suffice.