Tax Incorporated, Tax Alleviation Experts Extortionist Scamsters Los Angeles California
I believe this company should be noticed for the extortionist scamsters they are, making money off people with tax problems by misrepresenting not only their abilities in resolving tax issues, but also IRS procedures.
*My first contact with Tax Inc, I spoke with strategist Ted Glenn. I told him I was three years behind on my taxes and did not have the money to pay. After familiarizing him with the seasonal nature of my job, he told me that Tax Inc could resolve my tax problem for the low one-time fee of $5300. For this he would IMMEDIATELY file my returns and settle my case during the slow season of my work for pennies on the dollar. I have since learned this is a complete fabrication of IRS procedures and that I would never qualify for an OIC with my income. Tax Inc was fully aware of this, taking my money anyway for a job they knew could not be done.
*Over the course of the next five months, Tax Inc told me they were doing my returns and working with the IRS on my case, even though I was still receiving letters as if nobody with the IRS had been contacted. Every time I received a letter, I would call and fax it in. My strategist told me everything was fine, my case was on schedule and they were in constant contact with the IRS over this. The one time I was called, was for an extra $3200 in additional costs. Said if I didn't rush and cooperated, there was a 95% certainty he could resolve my case for 10%.
*Five months after I hired Tax Inc, I called in to find out my case worker had been fired (possibly over misleading clients) and nobody knew anything about my case, and my returns had not even been started. Talking with my enrolled agent, Michael Maynard, who knew nothing about my case, told me I would not qualify for an OIC but they could earn my money working out a payment plan. This man is probably the only half-way honest person in the outfit. Told me they would get to work right away on my returns.
At this point I'd had enough and told them to send my stuff back which they did. When I spoke with Joe later to find out how Tax Inc felt about taking $8500 for filing a power of attorney, and making my situation worse. He, obviously, being experienced at taking this sort of call, told me they don't do refunds and Tax Inc had been working with the IRS on my case.
*I later called and spoke with an IRS agent on April 12th who looked at my account and confirmed that nobody had been contacted aside from a power of attorney. She said I could obtain printed proof of this by writing the Disclosure office (which I did).
*I have since filed a complaint with the Better Business Bureau and was notified recently the case has been closed because Tax Inc has failed to respond... big surprise there. So far they have 88 complaints against them. I have also sent my information to the IRS' Office of Professional Responsibility... That was around 3mo ago & haven't heard back yet.
*It is embarassing what humans will do these days for a buck & how low they will go to keep it... Tax Inc made my tax situation worse and more expensive as I had to pay someone else to file my returns, they lied to me on what was being done on my case, and took my money knowing my income would not qualify my situation for an Offer in Compromise. I have asked they do the right thing and refund my $8500 minus the costs of filing a power of attorney as that was all they did in the 6 months after I hired them (regretfully).
Derek
Eugene, Oregon
U.S.A.
1 Updates & Rebuttals
Derek
Eugene,Oregon,
U.S.A.
Tax Inc responds
#2Author of original report
Tue, April 03, 2007
Below is my communication w/ Tax Inc through the Better business bureau. The result: they cannot issue me a refund but CAN complete my tax returns...and they would do this knowing they charged $8500. They had EVERYTHING they needed to complete my returns in the first place as you can read in my detailed response which they fail to address and continue to lie and use crafty verbiage. (I even offered to drive down there and work with my strategist in person on the returns- to which they declined and said it was not necessary.) Do NOT hire these scammers- find a local CPA and sit down with someone in person. This company now has 100 complaints against them at www.labbb.org... how is it that these scammers are still in business??? Oh, and I still haven't heard anything from the Office of Professional Responsibility...don't think I will.
Initial Response - Posted 2-6-2007
The customer claims that they have not done any work on his case and made his situation worse. This is inherently untrue. Below is a list of all the work done on the customer's case: Processed the Power of Attorney; Callied IRS to let them know that we are representing the customer and to order transcripts of his account; Mailed custom questionnaires to client to fill out; Mailed tax organizers to assist client in gathering information for tax preparation; Discussed case with client on numerous occasions; Input info for tax preparation. In short, the customer failed to provide the company with filled out questionnaires or with any supporting documents. We couldn't prepare the OIC without having a financial statement. We can't issue a refund, however, we'll still complete tax returns for him if he furnishes all the necessary information.
Initial Response Summary
Company states customer failed to provide questionnaire or supporting docs. Company can't refund, but can still complete tax returns if he furnishes all necessary info.
Consumer's Rebuttal
Rebuttal - Posted 2-8-2007
Dec.28 05 I sent Tax INC. a package including-Most recent correspondence from IRS, Tax organizers for 02,03, and 04, mileage calendars, expense reports, W-2's,Tax return for 01, and a letter reminding them my personal questionnaires would be sent in AFTER returns were filed AS OUTLINED BY MY STRATEGIST!This package was sent UPS NEXT DAY AIR, recieved Dec.29 @9:17am signed by Receptionist Julia. Yes I kept the reciept.In a phone call with IRS AGENT Reta#8913362 She confirmed TWICE that the only contact on my account by Tax Inc. was a POA filed. Every phone call and communication from my current attorney is there (dates,times,and notes on phone discussion) Nothing but poa from tax scammers.
Company's Final Response
Final Response - Posted 3-6-2007
Company states here is a list of work done on customers case: processed the Power of Attorney, called IRS to let them know that they were representing customer and to order transcripts on his account, mailed custom questionnaires to client to fill out, mailed tax organizers to assist client in gathering information for tax preparation, discussed case with client on numerous occasions and input info for tax preparation. In short, customer failed to provide them with all the necessary information. He did furnish his tax organizers but they lacked a lot of information. They cannot issue a refund, however they will still complete tax returns for him if he furnishes all the necessary information.