Tax Masters Patrick Cox BEWARE! Houston, Texas
Tax Masters, Inc, Houston, TX. Beware of Tax Masters. I sought their assistance, after seeing their ad on TV with founder Patrick Cox, with some outstanding taxes I wished to payoff. I called them and asked them some questions about their services and cost. At that time I decided to use their service and gave my credit card number for the deposit. They immediately deducted $700 from my account.
My sister was diagnosed with CA and so I went to be with my family and assist. A week later I decided against using their services and contacted them to get my deposit returned. They refused saying that this was a retainer not a deposit. I was shocked. No contract had been signed, there was no disclosure of the terms and conditions prior to deducting from my account, no information about my tax situation had been transfered and they would not return my money!
After many calls and talking to different people in the company I was told by someone "if we returned everybodies' money, how would we make any money?" My responce was how about just providing good and ethical service.
I proceded to send letters and emails to Patrick Cox and the Company. To this day I have not yet been reembursed and have been told I was not eligible for reembursement.
Karen
Riegelsville, Pennsylvania
U.S.A.
1 Updates & Rebuttals
The Tax Professionals
Houston,Texas,
U.S.A.
Beware of Tax Professionals Ripping Consumers Off!
#2Consumer Comment
Mon, July 28, 2008
Recently, a former client of Tax Masters came to our office for help to resolve their IRS tax matter and told us to check Ripoff Reports. We were surprised to find that so many clients of Tax Masters are disgruntled. At this point, we can only hope those who see this posting will contact us to give us an opportunity to help them end their IRS nightmare. We stand ready to serve those who will give us the chance. Even though, we do not have their Tax Masters file, there are ways to find out the status of a case with IRS.
We have experienced taxpayers looking for a change of tax professionals. It takes an initial meeting or telephone conference with us to determine what progress has been made on their case and what needs to be done to see the matter to conclusion. Understandably, people are mad at having paid money and feeling nothing was done, but we will able to get past that. They will need to obtain the necessary funds for us to continue the work and see the IRS problem matter to ultimate resolution.
Since we have done this before, we are quite certain that we can help. For tax practitioners who have not done this before, it might seem overwhelming to pick up a case in the middle and know what has happened in the past and know what needs to be done in the future to bring the matter to a successful close. Because we have done this before, and, therefore, have experience, its not so overwhelming and we welcome the opportunity.
We realize that former clients of Tax Masters feel that they have been burned and would certainly want to check out anyone they deal with in the future. We welcome that scrutiny. The President and CEO of Redd & Greaves, P.C. has been representing taxpayers in tax controversy matters for 30 years. In that period of time hundreds of clients have been served and the BBB record for Redd & Greaves, P.C. shows only one complaint. The one person who filed a complaint with BBB has also posted a complaint at this website, Ripoff Report. In thirty years of practice, one person retained us with every intention of allowing us to complete the work and then sue us for a refund of his retainer by claiming he never signed the engagement agreement and never intended to do so. However, we think our record of thirty years with one complaint speaks for itself. We are proud of that record.
If the former clients of Tax Masters can find one BBB compliant within acceptable limits, we welcome you to contact us for an opportunity to discuss your IRS problems in a no obligation meeting or telephone conference. We are licensed to represent taxpayers in every state in the U.S.A., so no matter where you are we can help.
There is life after the IRS and we would like to help you get there. We have many satisfied clients that are sleeping well at night because their IRS matters are behind them.
We welcome you to check out our website at www.rhgeas.com for more information about us, biographies on the shareholders and a map to our location. Also, you may check our blog at reddgreavespc@wordpress.com.
Sincerely,
C. Collis Redd, EA
President & CEO
Redd & Greaves, P.C.
8866 Gulf Freeway, Suite #340
Houston, TX 77017
Office phone: (713) 947-9666
Office fax: (713) 947-7753
Email: info@rhgeas.com