Complaint Review: Tax Resolution Service

I contacted this company in January 2010 because of back tax issues I was having with the state of California and the IRS. I had not filed tax returns for 4 years due to personal problems caused by a long drawn out divorce proceeding.

The owner assured me that his company would be able to file my back taxes and have the penalties and interest fees reduced and that I would not owe the State or IRS anything near to what they were demanding.

I paid the company $9,000.00 before they would even start on my returns.  I paid the amount within 3 months and was told that they were working on my issues.

They continously asked for update after update of the same documents and from what I could tell where making no head way on my behalf. They constantly changed points of contact and I was never really sure if anyone was working on my case.

After 4 years we finally came to a settlement with the State of California I owed them exactly what I had started out owing them 4 years previously when I first contacted them.  I was told by their representative that the state never lowers or does a compromise of taxes owed.

Again more time wasted and more updates of the same forms were done and when the supposed compromise was done with the IRS once again I owed exactly what they had demanded 4 years previously.  Except now I owed an additional $24,000.00 in interest and penalty fees.

I contacted the company and was told that they were going to try and get the penalties reduced. That was 18 months ago and I have had zero further contact from them.

So now I am 5 years down the road and I could have had xxxxxx file my taxes for $3000.00 and ended up with the exact amount of taxes due with considerably less penalties and interest.