Complaint Review: Tax Tiger

I had an installment agreement with the IRS in the past and was looking for options. On December 7, 2017, I contacted Tax Tiger out of their Carlsbad, California office to discuss my options.  I was scammed by Tax Tiger into believing my tax balance was going to be resolved with an "Offer in Compromise" by the IRS. 

I presented Tax Tiger representative, Brad Bolduc, my financial information and after he "analyzed" my financial information, which included all income and expenses, he informed me that I was a great candidate to get an "Offer in Compromise" from the IRS. I owed the IRS more than $30K so getting that balance lowered significantly made sense.  Brad stated that in order to use their services, it would cost $5,000, which can be paid upfront or in monthly payments.  I chose the monthly payment option, as I was not doing well financially. Brad tried to make me pay upfront by asking me to liquidate some funds out of my 401K but no way was I going to do that.  Attachment provided.  Once I paid that first installment payment, I gathered all my financial information, including copies of 3 months worth of bank statements, credit card statements, payroll information, and drove down 30 minutes to their office and hand delivered it myself.

My tax situation after paying Tax Tiger about $3,600 after 8 months has gotten worse.  The IRS agent told the Tax Tiger Enrolled Agent,  Kimberly (Kim) Carnochan, who was working on my case that I would not qualify an "Offer in Compromise" due to my income and to make matters worse, the IRS ended up filing a lien against me!  I was told by Brad that Tax Tiger would halt all collection efforts from the IRS as Tax Tiger would be acting as Power of Attorney so why would the IRS file a lien against me???  I was told also that I didn't need to communicate anything to the IRS as Tax Tiger would do all the talking for me, while they were Power of Attorney. Attachment provided.

After I discussed my issue with Kim about the IRS not granting me an "Officer in Compromise" and the IRS filing a lien against me, she was rude and unapologetic to me.  Kim was also very rude to my wife who contacted her after getting the notice of the lien filed against us by the IRS.  Kim had nothing to say when I told her that Tax Tiger misrepresented me, and did an incorrect analysis of my financials from the beginning.  Tax Tiger should have turned me away after reviewing my financials and they should have been honest that I was not a great candidate for any tax resolution, let alone, an "Offer in Compromise." 

Today is 7/31/2017 and I tried calling Tax Tiger at their Carlsbad location at 858-225-4310 three times in order to get my money reimbursed and all three times, no one answered.  I called at 10:00am, 1:00pm, and 2:00pm. This is very shady that no one in the office would answer any calls from me. The last call came from my work phone in case they had caller ID but to no avail.  I'm demanding to get full reimbursement from Tax Tiger of $3,667.20, which is comprised of 8 monthly payments of $458.40.  Those monthly payments I made to Tax Tiger could have gone to the IRS on a new installment agreement.  Now the IRS has filed a lien against me!  Tax Tiger is a fraud and it's not the first time I have heard or read this after I did a more thorough search regarding them these past few days!

This is from an attorney that I contacted : "Taking your money isn't the only way Tax Tiger hurt you. Filing the offer in compromise suspended the collection statute of limitations against you. The State of California has taken aggressive action against tax resolution scam artists. They shut down Roni Deutch, and disbarred her."  Attachment provided.

For those of you who are still willing to take a chance, do NOT pay anything upfront!

I have notified the Better Business Bureau and filed a complaint! There should be a class action lawsuit against Tax Tiger!